Kim McMahon is well-known in the cloud native ecosystem for leading the marketing and community activities at CNCF. She has moved to run community and open source marketing at Cisco where talking with developers is a key activity. Community building, breaking down barriers, and uniting are Kim’s drivers.
“Community” is a broad term and many have opinions on how to set up, grow, engage, and measure your community activities. Through trial and error, I have a set of my go-tos when I’m building a community that will focus on inclusivity, transparency, openness, collaboration, and participation.
In this talk, I’ll cover a few of the top things to think about with your community efforts. I’ll touch on open source communities and how project usage can feed the product-led growth model. I’ll close with sharing some case studies from communities in different areas of their evolution.