2025-03-30 –, The Waterloo
As a crucial part of a platform adoption journey, it’s essential to choose the right metrics to gain a clear, comprehensive view and drive success. While DORA metrics are valuable for platform teams, assessing platform adoption solely based on deployment frequency doesn’t make sense. Reflecting on our expertise, we’ve learned that measuring platform success involves two types of KPIs: progress metrics and outcome metrics.
In this talk, we’ll explore how measuring both allows us to identify patterns and correlations between technical improvements and business success. By combining these two sets of KPIs, we gain a comprehensive view of the platform’s value. This approach helps stakeholders quantify the platform’s technical contributions while also understanding its influence on key business objectives. Ultimately, it enables us to set meaningful milestones for future improvements and effectively communicate the platform’s value across the organization.
Attendees will learn how to identify and measure key metrics to quantify the value of the platform's adoption using cloud native technologies, how to communicate this value to critical stakeholders, and how to use data for future improvements. We will distinguish between progress and outcome metrics and explore these topics further by comparing frameworks such as DORA, SPACE, and MONK. Additionally, these themes will be presented through lessons learned from years of managing platform adoption across dozens of companies at various scales.
Graziano is a software engineer and passionate about agile development and product management. Formerly a developer of distributed systems in enterprise environments and a product manager, he focuses on sharing the myriad beauties of the cloud-native world. Active in international communities with talks and articles, he mainly deals with architectures, AI, platform engineering, and environmental sustainability in the software realm. More on: https://www.castograziano.com/